The Norton and LifeLock Brands are part of NortonLifeLock Inc. Learn why media streaming services or apps do not work when connected to Norton Secure VPNįIX: Norton Secure VPN stopped working (7 solutions).I have Secure VPN installed with Norton 360 on Mac.If the problem persists, select one of the following depending on your product and operating system: Reference error ID 13819"įix problem with Norton Secure VPN screen if it stays at "Connecting" Error: (9012, 13819) "An error is preventing the VPN from connecting.Error: (9012, 809) "An error is preventing the VPN from connecting.
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